Smile Pen POP Privacy Policy

This privacy policy explains how Smile Pen POP handles personal information when you browse our website, contact the support team, create an account or place an online order. The information we collect depends on how you use the service and can include contact details, delivery information, order records and the technical information needed to operate and secure the website.

We use personal information to process orders, arrange delivery, respond to enquiries, provide account functions, prevent misuse and improve the customer experience. Information is only shared with service providers when it is necessary to deliver these functions, such as payment, hosting, communication and delivery partners. Those providers are expected to handle information for the authorised purpose and apply appropriate safeguards.

You may contact Smile Pen POP to ask what personal information we hold, request a correction or raise a privacy concern. We retain information only for as long as it is reasonably needed for operational, legal and accounting requirements. Review the complete policy on this page for current details, and contact the listed email address if you need help understanding how it applies to you.

Reasonable technical and organisational measures are used to protect information, although no internet service can guarantee absolute security. The policy may be updated when our services, providers or legal obligations change, so customers should review the latest version periodically.